Fan Letter Policy

FRACTAL Inc. accepts fan letters only as a way for fans to express their support for our talent.
We kindly ask that you refrain from sending gifts or any physical items.

If you would like to send a fan letter, please review the following guidelines before sending it.

  1. Mailing Address

    FRACTAL Inc.
    3F Libra Higashi-Nihonbashi VI
    3-12-11 Higashi-Nihonbashi
    Chuo-ku, Tokyo 103-0004
    Japan

    To: [Talent Name]

    Please make sure to clearly write the name of the talent you are addressing.

  2. Guidelines

    • Fan letters addressed to individuals who are not affiliated with our company (such as co-performers or related parties) cannot be accepted.
      *Even if such letters are enclosed within mail addressed to our talent, we will not be able to deliver them.
    • For security reasons, fan letters may be opened and inspected by staff in advance before being delivered to the talent.
    • We do not accept in-person deliveries to the office (including dropping letters into the office mailbox). Please send all fan letters by postal mail.
    • When sending a letter, please make sure to include your name and return address. For safety reasons, letters without a sender’s name or address may be discarded at the discretion of the office.
    • Mail with insufficient postage or cash-on-delivery (COD) will not be accepted.
    • Mail that is clearly determined to contain items other than letters cannot be accepted.
    • Please send your letter using a standard envelope or regular postal envelope. Items sent in other formats (such as Letter Packs, parcel delivery, etc.) may be treated as gifts and returned.
    • Please note that fan letters cannot be returned once received.